Industries / Hair Salons
24/7 call answering for hair salons

The AI receptionist for hair salons

Your hands are in someone’s hair when the phone rings. She answers as your salon, answers what you’ve told her, and books or takes the request — the service, the stylist and the times that suit them — on one note.

  • Answers while you’re mid-cut, after close and on your day off
  • Hears balayage, gloss, keratin, root touch-up and color correction
  • Never promises a stylist is free or quotes a price you didn’t give her
Illustration: hair salons
D
Dana · your store lineIncoming call · while you’re busy
LIVE
CallerHi, can I book a cut with Jess on Friday?
DanaOf course. Is that a women’s cut — and morning or afternoon on Friday?
CallerWomen’s cut, after three if she can.
DanaPerfect. I’ll get that to Mia to confirm with Jess, and you’ll hear back today.
Note for Mia ON YOUR PHONE
ServiceWomen’s cut
WithJess
WhenFriday after 3 PM
NextMia confirms today
Illustrative call. Names are made up.
Why hair salons use Magpie

Every call answered. Every one.

Appointments without the phone tag

The service, who they want and the days that suit them — booked straight in when your Google Calendar is connected, or one request for you to confirm.

Your prices, in your words

She quotes only the prices you gave her. Color and big changes get a consultation, the way you’d want.

Every stylist, by name

She knows who does what — Mia for color, Jess for cuts — and never guesses who is in today.

How Magpie handles the call

Three steps. Zero voicemails.

1

She answers as your store

First ring, in your store’s name and in the tone you asked for — warm, never pushy, and honest that she is the store’s AI receptionist if anyone asks.

2

She answers what she knows

Hours, services, prices — only from your website and what you teach her. A question she can’t answer becomes “let me have Mia call you about that”.

3

One note when they need you

The details that matter for that call, read back to them, on one note on your phone — and they’re told when to expect your call.

The line she won’t cross. Never promise a particular stylist is free or a finish time, and never quote a price the salon did not give you.
What she asks on the phone

The details you would have asked

For each kind of call, she asks only what matters for that request — and skips anything they already said. Then one note, to you.

An appointment

The service (cut, color, highlights, a blowout), a stylist if they have one, first visit or not, the days and times that suit them.

Color or a big change

What they have now and what they want, and whether they have had color before — a consultation may come first.

A price

The service; say only prices the salon gave you.

A group or an event (a wedding party)

The date, how many, the services, the time they must be done by.

Built for the calls that matter most

Where a missed call hurts

The bridal party

The date, how many, the services and the time they must be done by — on one note.

“How much is balayage?”

Your price if you gave one, or a consultation request with their hair today and what they want.

First-time clients

Taken warmly, with what they want and when, so your first call back books them.

FAQ

Hair Salons questions, answered

Will she double-book my stylists?

No. With your Google Calendar connected she books each person on their own calendar, for the length of that service, and never for work they don’t do. Without it, she takes a request and you confirm.

What won’t she promise?

Never promise a particular stylist is free or a finish time, and never quote a price the salon did not give you.

How does she know our services and prices?

From your website or price list when you set up, and from anything you type into “Teach Dana” in your app.

How do I get the request?

On your phone the moment she takes it, in the Magpie app, with one tap to call them back.

Ready to hire the receptionist that never misses a call?

About five minutes: find your business, hear Dana answer as you, and your line is live today. Or hear her first, right in your browser.