Every call answered.
Every job on the right truck.
Dana answers every call as your business — nights, weekends, and the minute you’re under a sink. She books the job straight into Jobber, puts it on the tech who should have it, and rings your cell when it can’t wait.
Your number stays yours · No contract
From the first ring to the right truck. Nobody in your office touches it.
She answers as you
Your business’s name, your hours, your services — and the questions your best person would ask for your trade.
She gets it right
Checks the address is in your area and reads it back. A name spelled out is taken letter by letter.
She books a real time
Only openings that are actually free, under your booking rules — straight onto your Jobber schedule.
It lands on the right tech
The tech who covers that town and does that work gets it — and Jobber puts it on their phone.
She knows who covers what. Because your history says so.
Nobody writes their territories down. Dana reads a year of your Jobber visits — who went where, and for what — and routes every booking the way your best dispatcher would.
- The right person for the townWho actually covers High Point, counted from your own visits — never guessed.
- The right person for the workThe panel upgrade goes to whoever does panel upgrades.
- Someone who is freeBusy, off, or the truck’s in the shop — they’re never picked.
- Your call, alwaysLet Dana pick, send everything to one person, or leave it for your office to assign.
Safety first. Then your phone rings.
Gas, smoke, sparks, water through the ceiling — she gets people out and tells them to call 911 when it’s dangerous, takes the address, then rings whoever is on call, then the next on your list, then you.
- You decide what’s an emergencyEverything else waits for the morning, written up and on your phone.
- She can put them straight throughPick up, and the customer is on the line with you.
She remembers who’s calling. And what they already have booked.
Knows returning customers
Their name, their address and their last visit — so nobody repeats themselves.
Moves and cancels
“Can we do Friday instead?” She moves the visit they have — never books a second one.
Adds to the visit
Something new about the same job goes on the visit already booked, for the tech to read.
Calls back the hang-ups
Someone who rang off before booking gets one call back — never pestered.
Calm with an upset caller
One real apology, no excuses, no promises she can’t keep — and it’s flagged for you.
Every call, written up
Who called, what they need and what she did — on your phone the moment it ends.
Your name is on every call. So we test her like it.
Before any change reaches your phone line, it has to pass every check we’ve ever written — and every check was written after a real call taught us something. Then she’s drilled on live phone calls: the emergency, the caller who hangs up halfway, the angry one, the one who wants to move a visit and then cancel it. And after every real call she’s graded, so she gets sharper at your business week by week.
What Dana will never do. Your name is on every call.
Pretend to be a person
Ask her, and she tells you straight away.
Make up a price
She quotes only the prices you’ve written down. A repair is priced on site, by your tech.
Promise a time you can’t keep
She offers only openings that are really free, under your booking rules.
Leave an emergency waiting
She puts it through to whoever’s on call, then the next on your list, then you.
Book the same job twice
A second call about the same problem is added to the visit they already have.
Overwrite your records
In Jobber she adds the client and the job. She never edits what your office typed.
Have Dana call you.
Tell us your name and business and your phone rings in seconds — Dana, answering the way she would for your customers.
- A real call, to your cell
- About two minutes
- Nothing to sign up for