Books straight into the software you already run
She doesn’t take a message for you to re-type. She looks at your real openings and puts the job where your crew already looks.
Capacity-aware booking into ServiceTitan
For shops on a ServiceTitan plan with API access.
- Checks your real dispatch capacity before she offers a time
- Finds the customer by phone number, or creates the customer and location
- Creates the job with your business unit, job type and campaign, and books the appointment
- When you can’t make it, she rings the customer with real openings and moves the appointment
To connect: your admin enables the Magpie app under Settings → Integrations → API Application Access. We test the connection against your own account — your business units, job types and this week’s openings — before it is switched on.
Real booking windows in Housecall Pro
For shops on the Housecall Pro MAX plan, which is where Housecall Pro opens its API.
- Offers times from your real booking windows, per technician
- Finds the customer or creates them, with the service address
- Creates the job on the schedule with your arrival window
- Reschedules the job when you can’t make it
To connect: your admin generates an API key in your own Housecall Pro account. It is tested against your account before anything is stored, and stored encrypted. Nobody ever reads it out over the phone.
A booking diary built from your hours
No job software? She books into a Magpie diary built from the hours you give us. Every job pings your phone and lands in your app’s calendar, where you take it or pass it back.
No software at all
Plenty of good shops run on a phone and a notepad. Then she finds out when suits them and rings your cell with the job. You confirm the time when you surface — she never promises one on your behalf.
A Book Online button on your own website
The same real openings Dana books into, on your website, day or night. Customers see the open times first and give their details last, so they don’t give up halfway.
- Your services, your questions, your colours and your logo
- Real open times from ServiceTitan, Housecall Pro or your diary
- A gas smell or a burning smell gets the get-out-now screen, never a booking
- Burst pipes and floods are sent to your phone line first
- Every booking lands on your crew board, marked “Booked online”
To add it: we send you one line to paste into your website. It adds a Book Online button, or turns your own “Book Now” buttons into it.
Whatever you run, every job reaches you
The crew board
Every job on your phone, pinged to your lock screen like a banking alert. Accept or decline with one tap.
Ring your own line
Call your business number from your cell and she reads you your jobs instead of answering as the receptionist.
Emergencies ring you
With the address and the callback number, and she can put the customer straight through.
Ready to hire the receptionist that never misses a call?
Hear her answer as your shop in your browser right now — no signup, no card. Or book fifteen minutes with Tom and get a straight answer on whether it's worth it for you.