The AI receptionist for jewelry stores
Custom rings, repairs, watch batteries and gold — the calls you can’t take while you’re at the counter with a customer. She answers as your store, tells callers what you’ve told her, and sends you one clean note when they need you.
- Answers when you’re with a customer, after close, and on your day off
- Hears what jewelers hear — halo, bezel, moissanite, lab-grown, resize, Tudor
- Never values, prices or authenticates a piece over the phone
Every call answered. Every one.
One clean note when they need you
A custom ring, a repair status, gold to sell — the details you would ask for, on one note on your phone.
Questions answered in your words
Hours, watch batteries, sizing — answered from your website and what you teach her, so nobody waits on a call back about your hours.
Never a price she wasn’t given
She never says what gold is buying for or what a piece is worth. That conversation is yours.
Three steps. Zero voicemails.
She answers as your store
First ring, in your store’s name and in the tone you asked for — warm, never pushy, and honest that she is the store’s AI receptionist if anyone asks.
She answers what she knows
Hours, services, prices — only from your website and what you teach her. A question she can’t answer becomes “let me have Linda call you about that”.
One note when they need you
The details that matter for that call, read back to them, on one note on your phone — and they’re told when to expect your call.
The details you would have asked
For each kind of call, she asks only what matters for that request — and skips anything they already said. Then one note, to you.
A custom piece or an engagement ring
The occasion, the timeline, a budget range, the style they like, the metal and stone.
A repair or a resize, or checking on one
The item, the ticket number if they have it, when they dropped it off, what was wrong.
A watch battery or watch service
The brand and model, and whether they want to wait or drop it off.
Selling gold or jewelry
What they have (rings, chains, coins), the karat if they know it — NEVER a price or a value.
An appraisal
The item and what it is for (insurance, an estate, selling).
Where a missed call hurts
A proposal on a deadline
The occasion, the date, the budget, the shape and the metal — so your first call back is a design conversation, not twenty questions.
“Is my ring ready?”
The ticket number and the drop-off date on the note. She never invents a status.
Gold sellers shopping around
What they have and the karat if they know it — never a price per gram.
Jewelry Stores questions, answered
Will she tell callers what we pay for gold?
No. Never value, price or authenticate a piece over the phone, and never say what gold is buying for today.
How does she know our hours and what we do?
From your website or Google listing when you set up, and from anything you type into “Teach Dana” in your app — she knows it from the next call.
How do I get the note?
On your phone the moment she takes it, in the Magpie app, with one tap to call them back.
Can she book consultations?
Yes. Connect your Google Calendar and she books into your real openings. Without it, she takes the days and times that suit them and you confirm.
Explore Magpie for other stores
Hair Salons
Appointments, color questions and wedding parties — the service, the stylist and the times on one note.
View industry page
Nail Salons
Walk-ins, gel and acrylic prices and group bookings — answered from your own price list, never a made-up wait.
View industry page
Self Storage
Unit rentals, gate trouble and rent questions — answered day and night, and never a gate code over the phone.
View industry page
Residential Cleaning
Recurring, deep and move-out cleans, with the bedrooms, bathrooms, pets and deadline on the ticket.
View industry pageReady to hire the receptionist that never misses a call?
About five minutes: find your business, hear Dana answer as you, and your line is live today. Or hear her first, right in your browser.