One receptionist. Every business that misses calls.
Nine home-service trades, and the stores on your street. The words Dana listens for, the questions she asks and the lines she never crosses change with your business. Everything else is tuned to you.
Nine trades
Plumbing
Burst pipes, backed-up drains and dead water heaters — answered on the first ring, booked, or put straight through to you.
See how she answers
HVAC
No heat, no cooling, tune-ups and replacements — and a gas smell is a get-out call, never a booking.
See how she answers
Electrical
Outages, tripping breakers, panels and EV chargers. If anything smells like burning, she gets them safe and calls you.
See how she answers
Roofing
Leak calls and storm surges answered all night, inspections booked, and nobody talked up a wet ladder.
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Solar
Quote requests answered while interest is hot, and system problems sent to service. She never promises a saving.
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Residential Cleaning
Recurring, deep and move-out cleans, booked with the bedrooms, bathrooms, pets and deadline written down.
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Pest Control
Ants to wasps to rodents, qualified by what, where and how long — and a swelling sting is a 911 call first.
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Junk Removal
Single items to whole-house clean-outs, sized by the truckload — and a closing on Friday reaches your cell tonight.
See how she answers
Garage Door Repair
Broken springs and stuck doors booked fast. A trapped car reaches you right away, and nobody is told to touch a spring.
See how she answersAnd the stores on your street
Jewelry Stores
Custom rings, repairs, watch batteries and gold — answered as your store, with one clean note when they need you.
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Hair Salons
Appointments, color questions and wedding parties — the service, the stylist and the times on one note.
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Nail Salons
Walk-ins, gel and acrylic prices and group bookings — answered from your own price list, never a made-up wait.
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Self Storage
Unit rentals, gate trouble and rent questions — answered day and night, and never a gate code over the phone.
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Auto Repair
“Is my car ready?”, quotes and breakdowns — answered as your shop, and never a diagnosis or a price you didn’t give her.
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Any other store
A boutique, a florist, a spa, an office — she answers as you, from what you publish, and takes one clean note.
Get startedWhat can’t wait, trade by trade
What rings your cell by default, and what she does before anything else. Every line below is the rule she runs on. You can change what rings your cell during setup; the safety steps stay on.
| Trade | Rings your cell by default | Before anything else |
|---|---|---|
| Plumbing | Burst or actively leaking pipes, no water at all, sewage backing up, or anything involving water near an electrical panel. | While help is coming, she tells them: the main shutoff (where the line comes in — not the water heater's own valve); water near the electrics: stay away from the panel. |
| HVAC | No heat when it is freezing outside, or with a baby, someone elderly or someone sick in the house; no cooling in dangerous heat, a gas smell, or a carbon monoxide alarm going off. | When they smell gas, or a carbon monoxide alarm is going off, or people in the house have headaches, dizziness or nausea, or feel sleepy or confused, while the heat or a gas appliance is running, she gets everyone safe first. She says: “Get everyone out of the house right now, leave the door open behind you, and call 911 or the gas company from OUTSIDE. Do not touch light switches or anything electrical on the way out.” |
| Electrical | A burning smell or sparking anywhere, a breaker panel that is hot to the touch, exposed live wires, or the whole house losing power. She asks first whether the neighbors have power; a whole street dark is the power company’s outage. | When they smell burning, or see smoke or sparks from the panel, a wall, or an outlet, she gets everyone safe first. She says: “Get everyone out and call 911 first, from outside — a wiring fire moves inside the walls.” |
| Roofing | Water coming in right now, a tree or limb through the roof, a ceiling sagging with water, or storm damage with more weather coming. | When a tree has come through the roof, or a power line is down on or near it, she gets everyone safe first. She says: “Keep everyone out of the rooms under it. If a power line is involved, stay well away from it and call 911 first. Do not go up on the roof or a ladder — no tarp is worth a fall.” |
| Solar | Panels loose, cracked or blown off the roof, wiring hanging down or damaged after a storm, or a battery system showing an alarm. | When they see smoke, sparks or flames, or smell burning, from the panels, the inverter, a battery or the wiring, she gets everyone safe first. She says: “Get everyone out and call 911 first. If the solar shutoff by the meter is safe to reach on the way out, switch it off — but stay well away from the panels and off the roof.” |
| Residential Cleaning | A move-out, closing or rental turnover due within two days, or a same-day clean before guests, a showing or an inspection. | While help is coming, she tells them: have the landlord's or agent's move-out checklist ready to send, and know how the cleaner will get in. |
| Pest Control | Bees, wasps or hornets inside or stinging people, a bat, snake or wild animal loose inside the house, or rodents in a kitchen or nursery. | When someone stung is struggling to breathe or swelling in the face or throat, someone was bitten by a bat, snake or wild animal, or a bat was in a room where someone slept, she gets everyone safe first. She says: “That comes first: trouble breathing or a snake bite, call 911 now; any other bite, or a bat in the bedroom, see a doctor today. Keep everyone away from the nest or the animal.” |
| Junk Removal | A move-out, closing, eviction or estate clean-out due within two days, or a same-day pickup before a showing, an inspection or a new tenant. | While help is coming, she tells them: have it all in one place the crew can reach — the garage, the driveway or one room — and know how they get in and where the truck can park. |
| Garage Door Repair | A door stuck open so the house cannot be locked, a car trapped inside that is needed today, or a door off its track, hanging crooked or with a snapped cable. | When the door has fallen or is hanging off its cables, or someone is hurt or pinned under it, she gets everyone safe first. She says: “Keep everyone away from it and out from under it — do not try to lift it or pull the release. If anyone is hurt or pinned, call 911 right now.” |
Ready to hire the receptionist that never misses a call?
About five minutes: find your business, hear Dana answer as you, and forward your number — she’s answering today. Texting follows about a week later, once the phone carriers approve your number. Or hear her first, right in your browser.