The AI receptionist for auto repair shops
Is my car ready, what will it cost, can you look at it today, it just broke down — the calls that tie up your front counter all day. She answers every one as your shop, answers what you’ve told her, and sends you one clean note with the car, the problem and the best number.
- Answers while your advisors are at the counter and your techs are under a car
- Hears check engine lights, CV axles, serpentine belts and every make and model
- Never diagnoses a car, estimates a repair or says a car is ready
Every call answered. Every one.
“Is it ready?” on one note
The name, the car and the best number — so your advisor calls back with the answer instead of picking up all day.
Safety before anything
A flashing check engine light, failing brakes or smoke from the hood — she tells them to pull over or get clear first, then takes the details for a tow.
Your prices, exactly
An oil change, a diagnostic fee, an inspection — only the prices you gave her. Never an estimate for a repair.
Three steps. Zero voicemails.
She answers as your shop
First ring, in your shop’s name and in the tone you asked for — warm, never pushy, and honest that she is the shop’s AI receptionist if anyone asks.
She answers what she knows
Hours, services, prices — only from your website and what you teach her. A question she can’t answer becomes “let me have Sam call you about that”.
One note when they need you
The details that matter for that call, read back to them, on one note on your phone — and they’re told when to expect your call.
The details you would have asked
For each kind of call, she asks only what matters for that request — and skips anything they already said. Then one note, to you.
Checking on their car (“is it ready?”)
Their name and which car it is (the make and model is enough), in one quick question — NEVER say it is ready, what is wrong with it, or when it will be done.
A price or a quote
The car (year, make and model) and what it needs or what it is doing; the mileage, if they know it; say only prices the shop gave you, and never estimate a repair.
Something wrong with the car
The car, what it is doing and since when (a noise, a warning light, a smell, a leak), and whether they can drive it in or it needs a tow; the mileage, if they know it.
An appointment or a drop-off
The car and what it needs, the days and times that suit them, and whether they will wait or leave it; a ride, only if they ask.
Broken down, or needs a tow
Where the car is right now, the car, what happened, and the best number — never promise a tow or a time.
A comeback: a repair done here that is acting up
What was done and roughly when, and what the car is doing now.
Where a missed call hurts
“Is my car ready?” all day
Every status call becomes a note on your phone, so the front counter stays with the customer standing at it.
Broken down on the freeway
Pulled over somewhere safe first, then where the car is, the car and the number — on your phone, for a tow.
The comeback
What you did, roughly when, and what the car is doing now — no diagnosis, no promise about the warranty, one note.
Auto Repair questions, answered
Will she tell a customer their car is ready?
No. Never diagnose a car, estimate a repair or quote a price you were not given, say a car is ready or when it will be, or promise a tow, a time, or that a part is in.
What does she do when a car isn’t safe to drive?
Smoke or flames from the car, a crash with anyone hurt, or a strong smell of fuel — she tells them to get away from the car and call 911 now. Brakes failing or grinding, steering that feels wrong, the temperature in the red or steam from the hood, or a flashing check engine light — she tells them it is not safe to keep driving and to pull over somewhere safe; then she takes the details for a tow.
Can she quote an oil change or a diagnostic?
Yes — any price you give her when you set up or type into “Teach Dana” in your app. Anything else goes to you.
How do I get the note?
On your phone the moment she takes it, in the Magpie app, with one tap to call them back.
Explore Magpie for other stores
Jewelry Stores
Custom rings, repairs, watch batteries and gold — answered as your store, with one clean note when they need you.
See how she answers
Hair Salons
Appointments, color questions and wedding parties — the service, the stylist and the times on one note.
See how she answers
Nail Salons
Walk-ins, gel and acrylic prices and group bookings — answered from your own price list, never a made-up wait.
See how she answers
Self Storage
Unit rentals, gate trouble and rent questions — answered day and night, and never a gate code over the phone.
See how she answersReady to hire the receptionist that never misses a call?
About five minutes: find your business, hear Dana answer as you, and your line is live today. Or hear her first, right in your browser.