The AI receptionist for self storage facilities
Someone wants a unit this Saturday, someone is stuck at the gate, someone is behind on rent. She answers every one as your facility — day and night — answers from your own unit sizes and prices, and sends the manager one clean note.
- Answers after the office closes, while you’re showing a unit, and on Sunday
- Hears drive-up, climate controlled, 10x10, tenant insurance and lien
- Never gives a gate code, holds a unit or quotes a balance
Every call answered. Every one.
Rentals on one note
The size, climate control, the move-in day and how long — so you call back ready to rent.
The gate code stays secret
Locked out? She takes the name and unit number for you. She never reads an access code over the phone.
Your sizes and prices, exactly
Only the sizes and prices you gave her — never a promise a unit is free.
Three steps. Zero voicemails.
She answers as your store
First ring, in your store’s name and in the tone you asked for — warm, never pushy, and honest that she is the store’s AI receptionist if anyone asks.
She answers what she knows
Hours, services, prices — only from your website and what you teach her. A question she can’t answer becomes “let me have Dave call you about that”.
One note when they need you
The details that matter for that call, read back to them, on one note on your phone — and they’re told when to expect your call.
The details you would have asked
For each kind of call, she asks only what matters for that request — and skips anything they already said. Then one note, to you.
Renting a unit
The size they want, or what they are storing, climate controlled or drive-up, when they want to move in, and for how long.
A price or what is available
The size; say only prices and sizes the facility gave you, and never promise a unit is free or hold a price.
They cannot get in (the gate, a code, a lock)
Their name and unit number, and what is happening — NEVER a gate code or an access code over the phone.
Paying, a late fee, or a past-due account
Their name and unit number — never a balance, never a fee waived, never a promise about a lien or an auction.
Moving out
Their name, unit number and the day they want to leave.
Storing a car, a boat or an RV
The vehicle and its length, covered or not, and when.
Where a missed call hurts
Sunday move-in shoppers
The renter who calls three facilities on a Sunday gets an answer from you first.
“My gate code isn’t working”
Their name, unit and what is happening — on your phone, without a code read out.
Behind on rent
Name and unit number for you — never a balance, a waived fee or a promise about a lien sale.
Self Storage questions, answered
Will she ever give out a gate code?
Never. Never give out a gate or access code, never say a unit is available or hold a price, never quote a balance, and never promise to waive a fee or stop a lien sale.
Does she know our office hours and gate hours?
Yes — you give her both at setup, and callers ask for both.
How does she know our units and prices?
From your website when you set up, and from anything you type into “Teach Dana” in your app.
How do I get the note?
On your phone the moment she takes it, in the Magpie app, with one tap to call them back.
Explore Magpie for other stores
Jewelry Stores
Custom rings, repairs, watch batteries and gold — answered as your store, with one clean note when they need you.
View industry page
Hair Salons
Appointments, color questions and wedding parties — the service, the stylist and the times on one note.
View industry page
Nail Salons
Walk-ins, gel and acrylic prices and group bookings — answered from your own price list, never a made-up wait.
View industry page
Residential Cleaning
Recurring, deep and move-out cleans, with the bedrooms, bathrooms, pets and deadline on the ticket.
View industry pageReady to hire the receptionist that never misses a call?
About five minutes: find your business, hear Dana answer as you, and your line is live today. Or hear her first, right in your browser.